Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
Our fulfillment times for all products may be longer than usual and may continue to increase until things get back to normal. We're seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges. It's difficult to predict the shipping times. You can follow our product manufacturing times and add an additional time for shipping on top of them:
Tip: Fill in and update the table by following our Covid-19 updates page. Input the product categories that you sell on your storefront so customers know exactly which timeframes apply to which products.
We work with an on-demand order fulfillment company with facilities worldwide.
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
Before getting in touch with us, please help us out by doing the following:
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at contact@wearbigwords.com with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.